Shipping policy

Last Updated: July 5, 2026

Thank you for shopping with ROWLANDS LLC.

We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified by email.

Shipping Rates

We offer FREE SHIPPING on all orders within the United States.

There are no hidden shipping charges.

Shipping Destination

We currently ship only within the United States.

Orders placed from locations outside our shipping zone may not be eligible for delivery.

Estimated Delivery Time

Estimated shipping times:

United States: 5–8 business days after shipment.

Delivery times are estimates only and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take up to 24 hours to appear.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us and we will work with the shipping carrier to investigate the shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

ROWLANDS LLC is not responsible for delays or delivery issues resulting from incorrect addresses provided by customers.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the item and packaging.

We will arrange a replacement or refund where appropriate.

Contact Us

ROWLANDS LLC

Website: https://rowlands.store

Email: contact@rowlands.store

Phone: +19708064005

Business Address:
127 N HIGGINS AVE STE 307D #2989
MISSOULA, MT 59802
United States