Last Updated: July 5, 2026
Find answers to the most common questions about our products, shipping, returns, and payments.
What products do you offer?
We offer a carefully curated collection of women's clothing, including dresses, tops, outerwear, seasonal styles, and everyday fashion essentials designed for comfort, quality, and timeless style.
How do I place an order?
Simply browse our collections, add your favorite items to your shopping cart, and proceed to our secure checkout to complete your purchase.
What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment methods available during checkout.
Do you offer free shipping?
Yes. We offer free shipping on all orders within the United States.
How long does shipping take?
Orders are processed within 1–3 business days.
Delivery typically takes 5–8 business days after shipment.
What is your return policy?
We accept returns within 30 days of delivery for eligible items that are unused, unworn, and returned in their original condition and packaging.
How do I request a return or refund?
Please contact us at contact@rowlands.store within 30 days of receiving your order.
Once your request is approved, we will provide complete return instructions.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery and include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We will arrange a replacement or refund where appropriate.
Is my payment information secure?
Yes. All transactions are processed through trusted payment providers, and we use industry-standard security measures to protect your personal and payment information.
How can I contact ROWLANDS?
You can contact us anytime using the information below:
Email: contact@rowlands.store
Phone: +19708064005
Address:
ROWLANDS LLC
127 N HIGGINS AVE STE 307D #2989
MISSOULA, MT 59802
United States
Website: https://rowlands.store